Quality assurance

Smartech has profound experience in providing QA service solutions. Our main goal is to help customers deliver superior quality products to their end-users in the most cost effective way.

We can provide a full QA program solution, or integrate as a remote QA service project team. We have experience working with management to define their Quality Assurance program or project needs. If you are starting a new project, migrating an existing product, or in the midst of a quality crisis we have the expertise and services to help you plan, establish, assure and enhance the quality of your software project or system.

We offer a comprehensive suite of services targeted at testing any application thoroughly from the end-users perspective. We give customers the assurance in their product.

Our services primarily include (but not limited to) the following areas of QA:
Acceptance Testing
Testing the system with the intent of confirming readiness of the product and customer acceptance.

Ad Hoc Testing
Testing without a formal test plan or outside of a test plan. With some projects this type of testing is carried out as an adjunct to formal testing. If carried out by a skilled tester, it can often find problems that are not caught in regular testing. Sometimes, if testing occurs very late in the development cycle, this will be the only kind of testing that can be performed. Sometimes ad hoc testing is referred to as exploratory testing.

Automated Testing
Software testing that utilizes a variety of tools to automate the testing process and when the importance of having a person manually testing is diminished. Automated testing still requires a skilled quality assurance professional with knowledge of the automation tool and the software being tested to set up the tests.

Functional Testing
Testing two or more modules together with the intent of finding defects, demonstrating that defects are not present, verifying that the module performs its intended functions as stated in the specification and establishing confidence that a program does what it is supposed to do.

Black Box Testing
Testing software without any knowledge of the inner workings, structure or language of the module being tested. Black box tests, as most other kinds of tests, must be written from a definitive source document, such as a specification or requirements document.

White Box Testing
Testing in which the software tester has knowledge of the inner workings, structure and language of the software, or at least its purpose.

Load Testing
Testing with the intent of determining how well the product handles competition for system resources. The competition may come in the form of network traffic, CPU utilization or memory allocation.

Performance Testing
Testing with the intent of determining how quickly a product handles a variety of events. Automated test tools geared specifically to test and fine-tune performance are used most often for this type of testing.

Stress Testing
Testing with the intent of determining how well a product performs when a load is placed on the system resources that nears and then exceeds capacity.

Regression Testing
Testing with the intent of determining if bug fixes have been successful and have not created any new problems. Also, this type of testing is done to ensure that no degradation of baseline functionality has occurred.

Automated testing tools
Mercury WinRunner, Mercury QuickTest Pro, Segue SilkTest, Rational Robot, AutomatedQA TestComplete, KDExecutor and Squish (QT applications)

Testing process management tools
Mercury TestDirector, TestPlan Pro, ApTest Manager

Load and performance testing tools
Mercury LoadRunner, Segue SilkPerformer

Bug trackers
Jira, BugZilla, phpBugTracker, AQdevTeam

Virtual systems
VMware VirtualCenter, VMware ESX Server, VMware GSX Server, VMware Workstation, Microsoft Virtual PC